Refund policy
Refund & Return Policy
Because many Bad Weather Baddies Co. products are made to order specifically for each customer, our return process is different from that of a traditional retail store.
Before Sending Anything Back
Please do not send a return to any address without contacting us first. We do not maintain a general customer return warehouse, and unauthorized returns may not be received or processed.
To request help with an order, contact badweatherbaddiesco@gmail.com and include your order number and a description of the issue.
Damaged, Defective, Misprinted, or Incorrect Items
If your item arrives damaged, defective, misprinted, or you receive the wrong item, please contact us as soon as possible after delivery. Include your order number and clear photos showing the issue and, when helpful, the packaging.
After we review the issue, we will arrange the appropriate resolution, which may include a replacement or refund. In many cases, a physical return is not required.
Made-to-Order Items, Size Changes, and Buyer’s Remorse
Most of our apparel and merchandise is produced only after an order is placed. Because of this, we generally do not accept returns or exchanges for buyer’s remorse, preference changes, ordering the wrong size or color, or other issues unrelated to a manufacturing or fulfillment error.
Please review product descriptions and size information carefully before ordering. If you contact us immediately after placing an order, we will try to help, but changes or cancellations cannot be guaranteed once production has started.
Authorized Returns
If we determine that a physical return is appropriate, we will provide return instructions and the correct return destination for that specific order. The return location may vary depending on the product and fulfillment provider.
Do not mail merchandise to Bad Weather Baddies Co., LLC or to a fulfillment provider unless we have specifically instructed you to do so.
Returned or Undeliverable Packages
Packages that are returned by the carrier because they are undeliverable, unclaimed, refused, or addressed incorrectly may be routed to the applicable fulfillment provider or return facility.
Customers are responsible for entering a complete and accurate shipping address at checkout. If a package must be reshipped because of an incorrect or incomplete customer-provided address, additional shipping charges may apply.
Refunds
If a refund is approved, it will generally be issued to the original payment method. Processing times after a refund is issued depend on the payment provider and financial institution.
Shipping charges may be non-refundable unless the refund results from an error for which Bad Weather Baddies Co., LLC is responsible or applicable law requires otherwise.
Sale Items and Gift Cards
Gift cards are non-refundable except where required by law. Eligibility for refunds on sale or promotional items will depend on the reason for the request and applicable law.
Consumer Rights
Nothing in this policy limits any rights or remedies that cannot be waived under applicable consumer protection law.
Questions
Bad Weather Baddies Co., LLC
Operating as Bad Weather Baddies Co.
badweatherbaddiesco@gmail.com